Terms and Conditions

Last updated: January 22, 2026

1. Scope

These General Terms and Conditions (hereinafter "GTC") apply to all contracts between Decisor (hereinafter "Provider") and its customers (hereinafter "User") regarding the use of the Decisor API Gateway Service.

Deviating, conflicting or supplementary GTC of the user shall not become part of the contract unless their validity is expressly agreed to in writing.

2. Subject Matter

Decisor offers an API Gateway Service that provides access to various AI providers (OpenAI, Anthropic, Groq) through a unified API. The service includes features such as intelligent routing, caching, cost optimization and usage analytics.

3. Registration and Account

Registration is required to use the service. The user undertakes to provide truthful, complete and current information. Each user may only create one account.

The user is obliged to keep his access data secret and not to grant third parties access to his account. In case of suspicion of unauthorized use, the user must inform the provider immediately.

4. Services and Availability

The provider strives for high availability of the service. An availability of 99.9% is aimed for, but not guaranteed. The provider reserves the right to temporarily suspend the service if this is necessary for technical, legal or other reasons.

The provider reserves the right to change, extend or discontinue the service at any time.

5. Prices and Payment

The prices for the various plans are indicated on the website. All prices are in Euro and include the statutory value added tax.

Payment is made in advance for the respective billing period. In case of payment default, the provider is entitled to block or terminate the service.

Exceedances of the limits included in the plan will be billed at the overage prices indicated on the website.

6. Usage Restrictions

The user undertakes to use the service only for lawful purposes. In particular, it is prohibited:

  • To use the service for illegal activities
  • To generate harmful or malicious content
  • To violate the rights of third parties
  • Attempted circumvention of security measures or limits
  • To use the service in a way that affects the availability for other users

7. Liability

The provider is liable without limitation for intent and gross negligence as well as in accordance with the Product Liability Act.

In case of slight negligence, the provider is only liable in case of violation of an essential contractual obligation, the fulfillment of which makes the proper execution of the contract possible in the first place and on the compliance with which the user may regularly rely (cardinal obligation). In this case, liability is limited to the foreseeable, contract-typical damages at the time of conclusion of the contract.

Liability for data loss is limited to the typical expense that would arise with proper data backup.

8. Termination

Both parties may terminate the contract at any time with a notice period of one month to the end of the month. The right to extraordinary termination for important reasons remains unaffected.

In case of payment default or violation of these GTC, the provider reserves the right to terminate the contract without notice.

9. Data Protection

The handling of personal data is governed by our privacy policy, which is part of these GTC.

10. Final Provisions

German law applies to the exclusion of the UN Sales Law.

Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid provision that comes closest to the economic purpose of the invalid provision.

Changes to these GTC will be communicated to the user by email. If the user does not object within 4 weeks, the changes are deemed approved.